MS Dynamics 365 PM&C, Accounting & Service Management SME
Job Summary
We are looking for an experienced MS Dynamics 365 PM&C, Accounting & Service Management SME with 15+ years of relevant experience.
The SME will support the training workstream by developing a strong understanding of the implemented MS Dynamics solution, engaging with business SMEs and stakeholders, conducting application walkthroughs and knowledge-transfer sessions, and validating training materials.
Become a critical functional SME supporting the training development and management team throughout analysis, design, development and review phases.
Role Details
- Position: MS Dynamics 365 PM&C, Accounting & Service Management SME
- Experience: 15+ Years
- Payroll: Cyber Identity Solutions
- Project Duration: 6–12 Months, Extendable
- Work Locations: Bangalore, Hyderabad, Chennai, Pune, Gurgaon, Mumbai and Remote
Core Functional Expertise
Training Workstream Responsibilities
- Gain an understanding of the MS Dynamics solution and features configured and implemented by the third-party implementation partner.
- Engage with business SMEs and stakeholders to understand underlying use cases and business context.
- Conduct application walkthroughs and knowledge-transfer sessions for the training development and management team.
- Review and validate training deliverables to ensure functional accuracy and alignment with the implemented solution.
- Provide ongoing clarifications and guidance to the training team throughout the analysis, design, development and review phases.
Business & Stakeholder Engagement
The SME will work closely with business stakeholders and functional SMEs to understand how the implemented Dynamics 365 solution supports real-world business processes.
- Understand business use cases and process context.
- Translate functional knowledge into clear training inputs.
- Participate in application walkthroughs.
- Clarify functional questions raised by the training team.
- Ensure training content reflects the actual implemented solution.
Knowledge Transfer & Training Support
- Conduct application walkthrough sessions.
- Deliver knowledge-transfer sessions to training development and management teams.
- Support training content development with functional expertise.
- Review training deliverables for accuracy.
- Provide ongoing functional clarification during development and review.
Ideal Candidate
- 15+ years of MS Dynamics 365 experience.
- Strong expertise in PM&C, Accounting and Service Management.
- Strong functional and business process understanding.
- Experience working with business SMEs and stakeholders.
- Strong presentation and knowledge-transfer skills.
What You’ll Bring
- Deep Microsoft Dynamics 365 functional expertise.
- Ability to understand implemented solutions.
- Strong application walkthrough capabilities.
- Training content review and validation experience.
- Clear communication and stakeholder management skills.
Ready for Your Next Dynamics 365 Opportunity?
If you have 15+ years of MS Dynamics 365 experience with strong PM&C, Accounting and Service Management expertise, apply today.
💬 Apply Now via WhatsApp